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Overflow Security

How we keep your data secure.

  • Organizational Security
  • Cloud Security
  • Access & Management Security
  • Vendor & Risk Management
Organizational Security

Roles & Responsibilities

Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.

Third Party Audits

Overflow undergoes independent third-party assessments to test our security and compliance controls.

Background Checks

We perform background checks on all new team members in accordance with local laws.

Third-Party Penetration Testing

Overflow undergoes independent third-party assessments to test our security and compliance controls.

Confidentiality

All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.

Information Security Program

We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.

Security Awareness Training

Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.

Cloud Security

Cloud Infrastructure Security

All of our services are hosted with DigitalOcean. They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit DigitalOcean’s trust page.

Data Residency

All of our data is stored on databases located in the United States. 

Encryption at Rest

Sensitive information such as financial data is encrypted at rest.

Encryption in Transit

Our applications encrypt in transit with TLS/SSL.

Vulnerability Scanning

We have application and network penetration testing performed by a third-party to identify potential vulnerabilities.

Business Continuity & Disaster Recovery

We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.

Incident Response

Our team has escalation, rapid mitigation and communication procedures for handling information security events.

Access & Management Security

Permissions & Authentication

Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role. Where available we have Single Sign-on (SSO), two-factor authentication (2FA) and strong password policies to ensure access to cloud services are protected.

Least Privilege Access Control

We follow the principle of least privilege with respect to identity and access management.

Quarterly Access Reviews

We perform quarterly access reviews of all team members with access to sensitive systems.

Password Requirements

All team members are required to adhere to a minimum set of password requirements and complexity for access.

Password Managers

All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.

Vendor & Risk Management

Annual Risk Assessments

We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.

Vendor Risk Management

Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.

Contact Us

If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact
support@overflow.co
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