Privacy Policy

Last updated: November 8, 2019

Overflow wants to make generosity frictionless by enabling churches and nonprofits to receive and manage noncash gifts. We take data privacy and security seriously. This privacy policy will detail the information we receive from donors to facilitate a seamless donation to charitable organizations.


Overflow (“Overflow,” “we,” “our,” and/or “us”) values the privacy of individuals who use our application, websites, and related services (collectively, the “Overflow Platform”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from Overflow donors (“Users”). Beyond the Privacy Policy, your use of Overflow is also subject to our Terms of Service (

Information We Collect

  1. INFORMATION YOU PROVIDE TO US Registration Information. When you submit a non-cash donation through Overflow, you provide us with your name, email address, phone number, brokerage, brokerage number, and securities details.

Personal Information. When you submit a donation request through Overflow, we use your personal information to assist brokers with identifying your accounts.

Securities. The information about the securities you provide aids us in obtaining the right security lots from your account, and liquidating them on behalf of the charitable organization you designate as the recipient by navigating to Overflow’s services their website or application. We collect information on the securities’ cost basis, entry investment date, current fair market value, and number of shares held to recommend the batch of security donations that generate the most tax savings.

Note that the tax information provided is for general and educational purposes. This information is not intended to be, nor should be construed as legal or tax advice. Overflow provides the best estimates for your tax savings based on a generalized tax calculator and does not provide legal or tax advice.

Certain federal income tax deductions may be available depending on whether an individual itemizes deductions. Rules and regulations regarding tax deductions for charitable giving differ based on the state, and laws of a specific state or laws relevant to a particular situation may affect the applicability, accuracy, or completeness of the information provided. Donating securities held for more than one year generally allows for a tax deduction equal to the fair market value. However donating securities held for one year or less usually result in a deduction limited to the value of the initial cost basis. Please consult a tax advisor or a licensed legal representative to evaluate specific legal or tax-related situations.


Device Information. Overflow receives information from Users’ devices that includes phone carrier and manufacturer, IP address, web browser type, mobile operating system version, application installations, device identifiers, and mobile advertising identifiers.

Usage Information. In order for us to better understand how you use the Overflow Platform and improve our processes we receive information about your interactions such as pages or content that you view, your actions on the Overflow application, and the times and dates of your visits.

Information from Cookies and Other Browser Technologies. We collect information through the use of “cookies”, tracking pixels, and other browser technologies to understand how you navigate and interact with the Overflow Platform, to learn what content is most engaging, and to save your preferences. Cookies are small text files that web servers place on your device that are designed to store basic information and to help websites and applications recognize your browser. Overflow may employ both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Overflow Platform. You should consult your web browser(s) to modify your cookie settings to adhere to your privacy preferences. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of the Overflow Platform.

  1. INFORMATION WE COLLECT FROM THIRD PARTIES Third Party Services. If you choose to register for Overflow or otherwise link your Overflow account with a third party’s service (such as Google), we may receive the same type of information we collect from you (described above) directly from those services. Third Party Partners. We may receive additional information about you, such as demographic data, or fraud detection information, from third party partners and combine it with other information that we have about you. In order to facilitate your donations to charitable organizations we utilize Plaid’s secure API to simplify the process. As a user of Overflow you grant Plaid, the right, power, and authority to access and transmit your data as reasonably necessary for Plaid to provide the Services. In addition, you acknowledge and agree that your personal information will be treated by Plaid in accordance with their privacy policy. You furthermore expressly grant Plaid the right, power and authority to (acting on your behalf) access and transmit your information, including personal information, as reasonably necessary for Plaid to provide the Service to you and Overflow.

How We Use the Information We Collect

We use the information we collect from all Users to: Analyze how the Overflow community uses the Overflow Platform; Provide, improve, expand, and promote the Overflow Platform; Communicate with you, either directly or through one of our partners, including for marketing and promotional purposes; Personalize the Overflow experience for you and your friends and contacts; Send you emails, text messages, and push notifications; Facilitate donations; Provide you with customer support; Find and prevent fraud; and Respond to trust and safety issues that may arise, and requests from government authorities.

How We Share the Information We Collect

  1. SHARING BETWEEN Overflow AND THIRD PARTIES API and Integration Partners. If you connect to the Overflow Platform through an integration with a third party service, we may share information about your use of the Overflow Platform with that third party. We may share your information with our third party partners in order to receive additional information about you. We may also share your information with third party partners to create offers that may be of interest to you.

Service Providers. We work with third party service providers to perform services on our behalf, and we may share your information with such service providers to help us provide the Overflow Platform, including all of the items described in the previous section.

Other Sharing. We may share your information with third parties in the following cases:

While negotiating or in relation to a change of corporate control such as a restructuring, merger or sale of our assets; If a government authority requests information and we think disclosure is required or appropriate in order to comply with laws, regulations, or a legal process; With law enforcement officials, government authorities, or third parties if we think doing so is necessary to protect the rights, property, or safety of the Overflow community, Overflow, or the public; To comply with a legal requirement or process, including but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures. With our insurance partners to help determine and provide relevant coverage in the event of an incident; To provide information about the use of the Overflow Platform to potential business partners in aggregated or de-identified form that can’t reasonably be used to identify you; and Whenever you consent to the sharing.

Your Choices Email / Text Subscriptions. You can always unsubscribe from our commercial or promotional emails or text messages but we will still send you transactional, asset transfer confirmation, and tax documentation related emails or text messages from your activity on the Overflow Platform.

Other Data Security. Overflow prioritizes data security for all its Users. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.

Children’s Privacy. Overflow is not directed to children, and we do not knowingly collect personal information from children under the age of 13. If we find out that a child under 13 has given us personal information, we will take steps to delete that information immediately. If you believe that a child under the age of 13 has given us personal information, please contact us at

Changes to Our Privacy Policy. We may make changes to this Privacy Policy from time to time. If we make any material changes, we will let you know through the Overflow Platform, by email, or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. As long as you use the Overflow Platform, you are agreeing to this Privacy Policy and any updates we make to it.

Contact Information. Feel free to contact us at any time with any questions or comments about this Privacy Policy, your personal information, our use and sharing practices, or your consent choices by contacting